James R. Douglas, Director
345 West State Street
Jacksonville, Illinois 62650
PHONE: (217) 243-9404
Hours are: 8:30 - 12:00 1:00 - 4:30 Monday – Friday
WHAT IS LIHEAP?
The Low Income Home Energy Assistance Program is
designed to assist eligible low-income households pay for winter
energy services. LIHEAP provides a one-time benefit, paid
directly to the utility(ies), to supplement the cost of heating
their home. The amount of assistance is determined by the
level of income, household size, fuel type and geographic
location. For the first time, LIHEAP clients who are customers of
Ameren Illinois, ComEd, Nicor Gas, or Peoples Gas/North Shore Gas, will
have the option of choosing between the traditional one time Direct
Vendor payment (DVP) plan or the new Percentage of Income Paymnet Plan
(PIPP). Under PIPP, the eligible client will pay a percentage of their
income, receive a monthly benefit towards their utility bill, and lower
their overdue bills for every on-time paymnet they make by the due date.
The choices will be explained to LIHEAP clients during their application visit.
Because of the new PIPP program, LIHEAP clients should plan for up to 30-45 minutes
for their appointment. Do not forget to bring ALL required documentation at the
- Proof of total gross household income, from all sources for the 30
day period prior to the application date.
- A copy of current heat and electric bills issued within the last 30 days.
- Social Security card for all household members.
- Proof that household received TANF or other benefits, such as Medical
Eligibility or SNAP, if receiving assistance from the Illinois Department
of Human Services.
- If utilities are included in the rent, a copy of the rental agreement
showing that utilities are included, the monthly rent amount and
landlord contact information is required.
Reconnection Assistance may be available if your
household is disconnected from an energy source needed for heating
and/or a delivered fuel supplier has refused to deliver and the tank
contains 25% or less. Assistance for reconnection will only be
provided to households that have made a good faith effort to maintain
their energy services, or can pay a portion of the amount owed for reconnection.
Emergency Furnace Assistance may be available
for income eligible homeowners whose heating systems are
non-operational or have been red-tagged as being unsafe by their
utility company or a heating contractor. The goal of this
component of the program is to restore the heating system back to
SAFE and effective operation either by repair or replacement.
WHO IS ELIGIBLE ?
If your household's combined GROSS income for the 30 days prior to application
date is at or below 150% of the federal poverty level as shown in the chart
below, you may be eligible to receive assistance. If you rent, and your heat
and/or electric is included in the rent, your rent must be greater than 30%
of your gross income in order to be elifible to receive assistance.
||Previous 30 Days|
*Beyond 9, add $477 for each additional family member. These guidelines are effective July. 1, 2011 -
June 30, 2012.
WHEN CAN HOUSEHOLDS APPLY?
Senior Citizens (60+) and/or households with a
person receiving disability are given priority to apply in the months
of September and October. Beginning October 1, 2011 households with children
under the age of 5 may apply. Emergency Furnance Assistance and Reconnection
Assistance will also begin October 1, 2011. Beginning November 1, 2011 all
other income eligible households may apply.
If interested, please call us for an appointment
time and the current income guidelines. Services are available
as funding levels permit. The program is operated on a
first-come, first-served basis. MCS Community Services reserves
the right to deny applicants due to lack of funds or program ineligibility.
WHO PROVIDES THE FUNDING FOR THE PROGRAM?
Funding is provided through a grant from the
U.S. Department of Health and Human Services and the State of
Illinois and is administered by the Illinois Department Commerce and Economic Opportunity-Office of Energy Assistance.
For more information, please call us at
217-243-9404 or toll-free 1-888-288-4413.